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Forbes: FIS Retreats Under Pressure From GCC

Posted by Aaron Silva on Jul 18, 2019 10:38:59 PM

In late June, Forbes published an article on FISrecent attempt to unilaterally implement a new security surcharge on a select few of their clients without their permission (FIS has not stated publicly how many were targeted but GCC estimates there were 250-300 guinea pigs). These fees, costing several tens of thousands of dollars per client, were imposed because FIS stated it hadrecently improved its security infrastructure to address new threats and that they wanted to “partner” with their clients in sharing this expense. No explanation was provided as to exactly what these threats were or why they decided to deploy this tariff [now] and without the consent of their clients, even though each FIS client had already agreed to a security SLA guarantee in their existing agreements.

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Topics: Core IT Services, FIS, Jack Henry, Fiserv, Forbes

Wall Street Journal Ups Pressure vs. FIS, Fiserv and JHA Oligopoly

Posted by Aaron Silva on Apr 13, 2019 10:59:32 AM

The simmering of banker's discontent for the solutions and partnerships offered by the Big Three Oligopoly ("the BTO") of FIS, Fiserv and Jack Henry is now hitting a boiling point.  The Wall Street Journal on Friday printed an article titled: Frustrated by the Tech Industry, Small Banks Start to Rebel.  The Golden Contract Coalition and several of our member bank senior executives were consulted heavily on the research for this article.  Considering that most WSJ readers would have no idea what a "core IT" suppliers is - let alone their relationship with their community banks - writers were eager to report the injustice happening on our little industry island.  How could the free market and our government allow an entire industry to survive under the thumb of just thee powerful entities?...was fascinating to the WSJ and clearly warranted a front page, top-of-fold position.

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Topics: Core IT Services, FIS, Jack Henry, Wall Street Journal, Fiserv

It's time to change the game

Community banks and credit unions have struggled for decades under the oppressive weight of the Core vendor goliaths. For the first time in history, the Golden Contract Coalition (GCC) puts the power into the collective hands of institutions to challenge the vendor oligopoly – ending the era of underperforming IT functionality, unenforceable SLAs, unfavorable contract terms and overpriced, one-sided deals.

  

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